We want you to be fully satisfied with your purchase. If not, you may submit a return or size exchange request via our customer service.

Returns & Exchanges

• Accepted within 7 days of delivery

• Items must be in original condition (tags attached, unworn, unwashed, unaltered, no odors, properly packed)All size exchanges are subject to item availability.

• Orders must be fulfilled and delivered before requests can be made

Important Notes

• All returns/exchanges are issued as store credit only (no expiry)

• No cash, card, or online transfer refunds

• Return shipping and any taxes are at customer’s cost

• Parcels must include a tracking number

• We are not responsible for lost or delayed return shipments

• We reserve the right to reject any return or exchange

Not Eligible for Return/Exchange

• Sale items & accessories (jewelry, scarves, shawls)

• Orders made via instalment payments

• Purchases made using store credit (partial or full)

• Orders paid with rewards resulting in RM0.00